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Sell your very own custom plushie: how it works

Fans love plushies: proven fact. So far, we’ve enabled creators to launch hundreds of thousands of plushies, making over $5,600,000 in sales. It works time and time again, and now it’s your turn.

Spring’s Custom Product Team are exclusively offering you the chance to create and sell your very own plushie. Diversify your revenue stream and rely on us to handle everything from prototype design, sampling, logistics, listing creation, fulfillment, customer support, and more.

To start creating your plushie, read through the process and top FAQs before filling out the submission form with your specifications below.

The plushie creation process

1. Describe the plushie you’re imagining

To get started, fill your details via the form linked above and upload sketches and/or imagery for our design team to reference (please submit as many details as possible). Once you’ve completed the submission form, we’ll send a link for you to pay a deposit of $500.

Please note: This non-refundable deposit covers the cost of designing your original concept, creating your sample, and mailing it to you. Both design and sample stages include 3 revisions to get your finished plushie perfect and ready for fulfillment (once you have met the MOQ, see FAQs at the bottom). 

2. We design your plushie prototype

Next we’ll brief our plushie design team and they’ll bring it to life. It usually takes between 7-10 business days for us to get back to you with the first rendition of your design. You’ll then let us know if you approve or reject with feedback.

@Darrelthedoge’s initial prototype design

A useful way to offer feedback is sketching over the design provided so you can clearly indicate what you want to change. Please think carefully before submitting your feedback and try to submit it in one go. You’ll have a total of 3 design revisions. Anything beyond will cost $50 per revision. 

3. Creating your plushie prototype IRL

Here’s the exciting part. Once you’ve finished with the design team, we’ll send it over to the vendor to begin crafting your plushie prototype. This process takes up to 10-15 business days. Once it’s ready, we’ll do a thorough quality check and send you an image of the sample. Then there will be another opportunity for feedback (the 3 revision rule counts here, too). See the example below of Simon’s cat’s feedback.

Example of Simons Cat’s ‘Baby Cat’ plushie from submission, to physical prototype, to final plushie sample.

4. Meet your plushie for the first time

Once you’ve approved, it’s time for you to give your plushie its first squeeze. We’ll notify you when we’ve shipped it to the address you provided when you first applied. 

5. Choose your profit

Next, let us know what price you would like to sell your plushie for and the profit you’ll earn per sale. Our recommended retail price is between $24.99 and $29.99. To calculate your payout, deduct your plushie cost (we’ll let you know) and fulfillment cost ($4 per unit) from your desired retail price.

6. Photograph your plushie

Time to get your camera out (or a smartphone works)—we’ll customize your listing with the photos you take of your prototype. These are the photos that fans will see on your store and listing page. Here’s our top tips for photographing your plushie:

  • Ensure your lighting is right. We recommend using desk/standing lamps—make sure the plushie doesn’t cast any shadows and is clearly seen. Make sure your smartphone lens/ camera lens is clean and the pictures are clear and focussed.
  • Get all the angles. Photograph it from the front, the back, and one angled view. 
  • Correct formatting. All photos should have a 1:1 aspect ratio (square). Use photoshop, or there’s plenty of tools online you can use. 

See examples of @moriahelizabeth’s Pickle plushie listing imagery below.

Moriah Elizabeth’s Pickle plushie listing imagery

7. Go live and promote your plushie

Next, we’ll get your listing ready for you to announce your plushie to fans. When you’re ready to go live, head to the “Listings” tab in your Spring dashboard and change your plushie visibility settings to “public”. 

Make sure you’re ready to promote before you set your plushie to public. After your first plushie sale, you have 30 days to sell 299 more to meet the MOQ (minimum order quantity). Make sure you are ready to promote before setting the listing “Public”. 

  • Share the listing images you photographed on social media
  • Take pictures with it, feature your plushie in video content, show it off live. See how Simons Cat did it.
  • Make sure the link to your plushie listing is discoverable—we suggest using Linktree.
  • Create FOMO. Let your fans know they only have 30 days to purchase your plushie before it’s too late. 

8. Plushies get shipped, you get paid

Once your campaign is over and you’ve successfully reached 300 sales, we’ll remove your listing and end the campaign. Then it’s time to start production for your plushie. Typically, production takes anywhere between 30-45 business days. Shipping often takes around 45 to 90 business days. You can collect your profits from the Payouts section of your account once your plushies have been shipped. We’ll notify you once they’re ready to be cashed out.

Plushie FAQs

Am I involved in the design of the plushie?

Yes, of course. We will not move each stage of creating your plushie prototype without your approval. You are able to approve or reject at both design and sample stages. You’ll be able to give feedback, too—your deposit covers 3 revisions. Any beyond that will cost $50 per revision, so ensure your feedback is detailed.

What is a minimum order quantity (MOQ)?

A MOQ is the minimum number of units that need to be sold in order for us to start producing your product. For example, you need to sell at least 300 units to start plushie production and generate earnings.

Why do I have to pay a deposit?

The deposit covers the cost of designing your original concept. It also covers the cost of creating and mailing you your product sample. Both design and sample stages include 3 revisions to get your finished product right. 

Is the down payment deposit refundable?

The deposit is a non-refundable fee that covers the cost of designing an original plushie concept and producing your sample. This deposit cannot not be refunded, even if you choose to cancel your plushie project because you have not reached the MOQ.

What happens if I don’t reach the MOQ?

If after your 30-day campaign you have not sold 300 units (MOQ), we’ll reach out to you to discuss next steps. You’ll have 3 options:

  1. Utilize the earnings you have made so far to cover the remaining cost needed for us to reach 300 plushies and start production. 
  2. If your earnings after 30 days are insufficient (not enough to cover the missing sales), you can send us a balance payment for the remaining amount needed for us to start production.
  3. You may decide to cancel the project. In this case, Spring will notify and refund your fans. Please note, it is not possible to refund your deposit if you choose to cancel.

What happens with the remaining plushies I paid for with the balance payment/earnings?

In case you’re not able to reach the MOQ and we are still able to go into production (see options above), all remaining plushies will be shipped directly to you for $1.50 per unit

What if I have to put the project on hold? 

If you decide for any reason to put your plushie project on hold, we will consider the latest version of your design and/or sample as approved, and will complete the project at that stage and consider our obligations fulfilled. 

How long does the process take normally?

From conception (designing your plushie) to completion (receiving your plushies in our facility), this entire process takes between 3 to 5 months. This timeline varies depending on the number of revisions needed, or the delays related to the current state of the worldwide Supply Chain. 

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News

Former Meta VP Annelies Janson joins Spring as new President & COO

We feel immensely proud to welcome Spring’s new President and COO—former Meta VP of Commerce Partnerships, Annelies Jansen. 

With over 25 years of valuable experience in the industry, specifically at Meta (Facebook), Annelies has achieved some incredible things; like launching Instagram Checkout and building a global network of commerce partners across over 20 countries.

Annelies says: “I believe Spring is uniquely placed to be THE commerce platform for creators… Creators are the heart of Spring, and serving their business end to end is unique. My experience in creating, running and building international growth through smart scaling with an ecosystem of partners in a number of businesses, is a right fit for the Spring’s next phase of growth.”

In her new role, Annelies will focus on developing Spring’s partnerships strategy, to drive growth across the core areas of the platform; enhanced tools for creators, distribution and a leading network of global fulfillment partners.  

CEO Chris Lamontagne adds; “We are thrilled to welcome Annelies to Spring and look forward to working collaboratively across all areas of the business’ commerce, partnerships and growth operations. Spring’s goal has always been to put the power in the hands of the creator, and with Annelies working by my side, we can continue to ensure this objective is being met.”

We can’t wait to see how Annelies leads and inspires the Spring team, catapulting us forward on our journey to becoming the #1 creator commerce platform.

Read the full story here.

Categories
Insights News

The evolution of Spring’s Boosted Network

The Boosted Network is a service that helps amplify creators’ sales by as much as 15% through enhanced promotional efforts. In 2022, we’re focused on harnessing the power of email marketing to help creators capture even more sales.

We originally launched the Boosted Network in 2017 with a heavy focus on advertising and marketplaces (like Amazon, Ebay, etc). However, in the last year, we removed the marketplace element to focus our efforts on unlocking more sales for creators through new advertising channels and effective email marketing tactics. The results? Creators are seeing their sales amplified by as much as 15% thanks to the Boosted Network.

How does it work?

Why is the Boosted Network so powerful? It requires no additional time, effort or upfront investment from you, and helps you generate extra sales. Spring’s marketing experts handle all retargeting efforts through advertisements and email, and you’ll earn a guaranteed profit amount for every sale made.

The Boosted Network works best when you drive fans to your listings and stores. If they don’t purchase your product, we’ll encourage them to come back to your store with curated retargeting efforts such as paid ads, cart abandonment emails, and more.

Boosted network: how it works

Email is front and center.

First, we’re expanding and optimizing cart abandonment emails. No carts will be left empty. Over the last weeks of testing, these emails saw an average open rate of 65%+ from fans, and creators are raking in an extra 7% in sales. The more you send fans to your listings, the more chances you’ll have to capitalize on cart abandonment sales.

Next, we’re expanding product recommendation emails for fans. We curate product suggestions based on your fans’ interests and past purchases to increase your repeat buyer rate. We’ll recommend your latest product launch, or other products you’ve created we think they’ll like, so it’s important to create fresh new products that can be featured. 

Please note: For now, these new email marketing efforts will feature simple, Spring branded templates. The plan is to incorporate custom creator branding across all buyer marketing emails. We’ll also aim to begin testing buyer marketing SMS in summer 2022.

Optimizing paid promotional efforts

Along with adding email marketing to the mix, we’ve focused specifically on enhancing our paid ad performance. This is an ongoing effort, but recently we have focused on Google and Facebook:

  • Google: Firstly, we’ve added Dynamic Search Ads (DSA) which means all Spring creators opted into the Boosted Network will notice their products will appear in higher google search results. We’ve improved the feed for Google Shopping too, meaning your listings will appear above competing ads.
  • Facebook and Instagram: We’ll be paying close attention to the performance of paid ads on Facebook by optimizing the wording, while tweaking the target audience where necessary. Additional changes include updated tracking in light of new iOS14 updates, and we’ve implemented retargeting ads to make your products appear first before others.

Your guaranteed profit 

Don’t forget, this service requires no upfront costs, and the fee is only applied if a sale is captured due to boosted marketing efforts. You can find the boosted payout structure below for each product category.

To ensure your products are eligible for the Boosted Network, they must have the minimum profit margin listed below. For example, a sticker with a profit of $1 would not be eligible to be sold on the Boosted Network; it needs to have a profit margin of at least $2 to be eligible.

Boosted profit payout structure for each product category

Now, watch the sales roll in

From May 2nd onwards, email marketing sales will be attributed to the Boosted Network within your account analytics—so expect to see a jump in boosted profit. Check out the screenshot below to see how boosted sales will appear. 

How to see Boosted Network profit amounts
Example of how boosted sales will appear in your Analytics

Don’t want to earn extra sales through this service or fancy opting back in? No problem. Just untick the “feature my listings in Spring’s Boosted Network” option within your Spring account settings here to opt-out.

Categories
Insights News

Updates coming to Spring’s custom product line and pricing

High-quality, one-of-a-kind, custom products for all. Like the sound of that? Here’s what to look out for this spring and beyond.

Last year was one for the books; we rebranded to Spring, hit 8 million+ creators, launched new partnerships, and expanded our product offering. We also made a commitment to provide top quality products to our creators and their fans. One of the ways we plan to empower more creators is to tap into bespoke products like never before—with the help of our brand new Custom Products Team.

Expanding custom product access

In the past, creators have had profound success with bespoke products like board games, NFTs, toys, plushies, and puzzles. Moving forward, we want more creators to dream big; launching everything from their own makeup collections, to candles, coin trays, pin packs, perfumes, jewelry, and even food products like coffees and teas.

Our Custom Products Team is dedicated to building powerful partnerships and creating opportunities for creators to offer one-of-a-kind products to their fans. We’ve also ramped up our digital efforts, removing barriers to exciting new products like NFTs, Metaverse merch, and much more to come.

Base cost adjustments  

In tandem with expanding our product line, we also need to make adjustments to our current product offering. Due to increased inflation rates and energy prices, the base cost of several products need to be updated accordingly. This increase enables us to continue offering key features and services like order processing, production, shipping and handling, not to mention our in-house support teams who love to assist you and your fans.

These changes will take effect on June 1st, 2022. You can see impacted product and categories in the table below. You can also reference all product pricing here

Here’s what to expect:

If you’d like to make adjustments ahead of time, you can edit product prices for your listings within your dashboard. If you prefer to wait, no sweat, here’s how the pricing update will work: 

  • As of June 1st, 2022, the specific cost changes listed in the section above will be applied to new product launches.
  • For existing products on the list, the base cost will update once the product’s print cycle restarts (following a sale). 
  • After the base cost is updated, if any products have a negative profit margin, we’ll automatically round the selling price up to the nearest $0.99 amount that ensures profitability.
  • You’ll receive an email notification indicating the products that have been updated so you can make further changes if you like.

For example, if your product has a selling price of $15.00 but has a negative profit margin because of the update to the base cost, we’ll round up the selling price to the nearest profitable amount, for example $15.99, to ensure there is a positive profit margin. 

Don’t forget, if you’re running any promotions make sure you’ve got enough profit margin to support the discount you’re offering. As always, if you have any questions our Creator Experience Team is standing by to help at creatorhelp@spri.ng

Categories
Creators Digital Insights

How Sapien Medicine sold 2,600+ NFTs with Mint-On-Demand™

Sapien Medicine is the most successful Mint-On-Demand creator on Spring. With an impressive 69 drops and a community of 2,400 NFT holders—read on to learn how do they do it. 

@SapienMedicine is a YouTube creator who connects with their community of 242,000 subscribers through digital artwork, spiritual wellness, and guided meditation. There’s huge demand and value around their NFTs: find out how to engage your fans with NFTs too.

Sapien Medicine—the youtube creator selling NFTs

Ready to start your journey into web3 with your fans? Take note of the ways Sapien Medicine does it and give it a go. Check to see if you’ve got access (If not, you will soon—register your interest here).

Creating hype and demand 

Before Mint-On-Demand, Sapien Medicine started with digital products—selling 4,000+ of them in just over a year. Through only announcing new products via gated forums, the exclusivity around them grew. Sapien’s digital product success meant NFTs were the obvious next step.

Building value and introducing co-creation 

Sapien continued to use their forums to exclusively announce new NFTs and discuss their value; an important community building tactic. They explained:

“Eventually, the process evolved into our community building what they would like in an NFT…then submitting it to me to create. The unique thing about having community project NFTs is that members are pre-invested in the idea, knowing they had a hand in creating it”.

Gated forums give fans the governance to vote on what content comes next, get benefits, and have a say in brand decisions. Becoming an NFT holder became much more than proving ownership—it made them part of the community.

Sapien Medicine's NFTs

Introducing utility for fans

Corpus Spiritus Tarot Deck NFT

Sapien Medicine then decided to take their NFT game to the next level; introducing the Corpus Spiritus Tarot Deck NFT. Each NFT holder received a bonus physical tarot card deck. Adding extra perks made for the perfect way to reward NFT holders for their support and mark the moment physically.

Members of the community went crazy for it. There’s now 205 NFT holders digitally flexing their NFT Tarot Decks. Sapien said:

“We try to add a real world value to it, so there is an actual worth. For examlpe, the Tarot Card Deck is a physical, and the NFT is used as a certifier of the purchase.”

See the full story below.

Now you’ve got tips from one of the best, start thinking about ways you can start co-creating with your community. Create and sell and NFTs for your fans below.